At KongQuest, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you engage with our services, including but not limited to the Parkour360 Academy, Playkour, and other future KongQuest services (collectively referred to as “KongQuest”). By using any of KongQuest’s services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal information to provide you with an optimal experience when using KongQuest’s services. The types of information we may collect include:

• Personal Identification Information: Name, date of birth, gender, address, phone number, and email address.

• Payment Information: Credit or debit card details, bank account information, and billing address.

• Health and Safety Information: Medical conditions, injuries, or other relevant health data for the purpose of safety during events and activities.

• Activity-Related Data: Performance data, event participation, and feedback from classes, competitions, and events.

• Digital Information: IP addresses, device types, browser details, and cookies when you use our website or mobile applications.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To process your registration for classes, events, and other KongQuest services.

• Communication: To communicate with you about upcoming events, updates, promotions, or changes to our services.

• Payment Processing: To handle payments and manage transactions for our services.

• Health & Safety: To ensure a safe environment for you during activities by managing medical or safety-related information.

• Improving Services: To understand user behavior and improve the quality and effectiveness of our services through feedback and data analysis.

• Legal Obligations: To comply with legal requirements, including data protection laws and regulations.

3. How We Protect Your Information

KongQuest takes the security of your personal information seriously. We implement a variety of measures, including:

• Encryption: Sensitive information such as payment data is encrypted using industry-standard encryption technologies.

• Access Controls: Access to your personal data is limited to authorized personnel who need it to perform their duties.

• Data Storage: We store personal data securely on servers that are protected by firewalls and other cybersecurity measures.

• Regular Reviews: We conduct periodic reviews of our security practices to ensure that your information remains safe.

4. Sharing Your Information

KongQuest does not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties under the following circumstances:

• Service Providers: We may share information with third-party providers that help us manage or improve our services, such as payment processors, website hosts, or analytics providers.

• Legal Compliance: If required by law, we may disclose your personal information to regulatory authorities or legal bodies.

• Consent-Based Sharing: In cases where you have explicitly provided consent for sharing your information with a third party (such as for promotional partnerships or collaborations).

5. Your Data Rights

You have the following rights concerning your personal data:

• Access and Correction: You have the right to access the personal data we hold about you and request corrections to any inaccurate or incomplete data.

• Deletion: You may request that we delete your personal information, subject to certain legal or contractual restrictions.

• Opt-Out: You can opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

• Data Portability: You can request a copy of your data in a machine-readable format to transfer it to another service.

6. Cookies and Tracking Technologies

KongQuest uses cookies and similar tracking technologies on our website to enhance user experience and analyze website traffic. Cookies help us remember your preferences and improve your browsing experience.

• Types of Cookies: We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until you delete them).

• Your Control: You can modify your browser settings to block or delete cookies, but doing so may impact your ability to use certain features of our website.

7. Children’s Privacy

KongQuest does not knowingly collect or solicit personal information from anyone under the age of 13. If you believe that we have inadvertently collected information from a child, please contact us immediately, and we will take appropriate steps to remove the information.

8. Changes to This Privacy Policy

KongQuest may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Email: [email protected]

Last Updated: 10/10/2024